Questions?

All items on our web site will have a description, price and appropriate dimensions. Please feel free to call us or email us with any additional questions you might have about the piece including what our final net price would be.

We would be happy to obtain shipping quotes for you from several of our white glove local shippers we have been using for years. Of course, you may also handle the shipping yourself. We can also ship small items for you at your expense with UPS packaging and shipping.

We currently have over 1500 items and we receive new shipments frequently of many wonderful antiques we have purchased abroad. We always list our new items on our website often even before they arrive.

Yes, we understand that sometimes it is best and necessary to see an item in place. If your situation requires such special circumstances, PRIOR APPROVAL must be obtained in advance of the item leaving our showroom or warehouse. It is understood in this case that the customer is required to cover all shipping costs, and provide us with payment prior to the item being taken out on approval. Our normal trial approval period is a maximum of 3 days, with the understanding that the customer takes full responsibility for all situations, circumstances, events and experiences related to this item once it has left our premises. Please call or email us to discuss your specific situation.

In many cases, we have an exchange policy which will allow you to return an item to our showroom for store credit. Please contact us for further details and specifics.

We purchase all over Europe including purchases from France, Italy, Sweden, Spain, Belgium, the Netherlands and Great Britain.

If an item is professionally shipped out of Georgia you do not need to pay sales tax. If you are in the Trade and provide us a Sellers Registration/Tax Certificate you will also not need to pay sales tax.

A hold may be placed on an item for 3 days and can be renewed. If we have another buyer looking to purchase the item we will make our best effort to contact you but retain the right to sell to another client.

We prefer payment by check, ACH, or wire transfer, but we do accept all major credit cards. If you would like to pay by credit card there is a 3.5% processing fee added to the invoice.

Yes, please submit your request on our website.

We are open Monday through Friday 10-5pm. We are available after hours and on Saturdays by appointment. Please give us a call if our hours are not convenient for you.

Jacqueline Adams Antiques recognizes the importance of protecting your personal information. Our privacy policy respects and addresses your needs. We define personal information as any and all of the information specific to you that you provide us over the Internet or any other channel. This includes all personal data provided by telephone, fax or email. We protect email addresses and all information you provide to be added to our mailing list or when you make a purchase or make offers. Jacqueline Adams Antiques uses personal information as appropriate in the normal course of our business to provide the products and services you have requested. We also use this information to provide positive identification of you when you contact us. On occasion, we also send account statement invoices, email updates on services and other materials we believe may be of importance or interest.